Return & Refund Policy

Return Eligibility

To be eligible for a return:

• The item must be unused and in its original packaging.
• You must provide the receipt or proof of purchase.

To initiate a return, send us an email. Once your return request is approved, we will provide you with instructions on how and where to send the item.

Please note:

• Items returned without prior authorization will not be accepted.

Replacement Policy

If you receive a damaged or defective item, please report it to us within 48 hours of delivery along with photos/videos as proof.

Once we receive and inspect the returned item:

• We will confirm the eligibility for a replacement.
• If approved, a replacement will be delivered within 7-10 business days.

Replacements are subject to stock availability. If a replacement is not available, we may offer a refund or an alternative item.

Refund Policy

After we receive and inspect your return, we'll notify you via email or message regarding the status of your refund.

If approved:

• Your refund will be credited automatically to your original method of payment within 10 business days.
• You will receive a confirmation once the refund is issued.

Please note:

• Your bank or credit card provider may take additional time to reflect the refund in your account.
• Shipping charges (if any) are non-refundable unless the return is due to our error (e.g., defective or wrong item).

Contact Information

This website is operated by MR MANIKANDAN N

• Email: info@mjurbanfit.in
• Mobile: +91 7200 491429